General FAQ

Where can I buy tickets?

The final tickets will go on sale Wednesday, the 25th of May at 7PM. No other websites will sell official tickets so be sure to grab your tickets here!

When and where will the event take place?

Reinier Zonneveld presents LiveNOW Festival will take place on the 27th of August 2022 at the Hembrugterrein between Amsterdam and Zaandam. Please check Google Maps for the exact location. Trust us, Hembrugterrein is the place to kar!

What is the minimum age?

The minimum age is 18, there will be ID checks at the entrance.

Will there be lockers available?

Yes, we will have lockers. More info about this will follow soon.

Ticket FAQ

When does the ticket sale start?

Tickets will go on sale Wednesday 25th of May at 7PM. Be ready to grab your tickets for yourself and your friends here!

Are the tickets I bought in 2020/2021 still valid?

Yes! Your ticket has been automatically converted and is now valid on 27th of August 2022, when LiveNOW will take place at Hembrugterrein’s raw and filthy dance floor in Zaandam.

In order to prevent tickets from being sold on the black market, your ticket will be sent out closer to the event date. In order to receive your ticket, you will need to personalise your ticket before Saturday 23rd of July 2022. All tickets will be sent out on the same day.

Do I need to personalise my tickets?

Yes, personalising your tickets for LiveNOW Festival is mandatory. You will receive an email from Paylogic which contains a link that gives you access to the personalisation page. The deadline for personalising your tickets for LiveNOW Festival is Saturday, 23rd of July 2022. If you haven’t personalised your tickets by then, you won’t have access to the event.

I have already personalised my tickets. What now?

Sit back and relax! You will receive your tickets on Saturday, 23rd of July 2022. Anyone buying a ticket after that date will receive the tickets immediately after personalising them.

What is Send 2 Friend?

Send 2 Friend is a tool which enables you to invite your friends via email to claim their tickets. After being invited, friends can claim the ticket(s) and personalise the ticket(s) themselves. This might save you some time!

How does Send 2 Friend work?

Yes! You are going to LiveNOW Festival, and you bought tickets for yourself and your friends. Once you’ve bought your tickets, you will receive an email from Paylogic which gives you access to the personalisation page. Through the link on this page, you can invite your friends via email to claim their ticket you bought for them using ‘Send 2 Friend’. They are then able to claim the ticket and personalise the ticket themselves. Karren maar with your favourite people on the planet!

Can I change the name on the ticket after personalising my tickets?

Yes, this will be possible later. More information will follow soon.

When do I receive my tickets?

Anyone who’s personalised their ticket will receive them on Saturday, 23rd of July 2022.

I didn’t receive the confirmation email, what can I do?

If you can’t find your confirmation email anymore, don’t worry! You can go to this tool: https://consumer.paylogic.nl/tickets/. Enter the email address you used to buy the tickets. You will then receive the confirmation email once again.

Should I print my ticket?

Save the Planet. Avoid printing tickets and use your phone instead.

Why get ticket insurance?

Ticket insurance protects you against unforeseen circumstances. If you cannot visit the event due to unforeseen circumstances, you will receive a refund.

PLEASE NOTE: Cancellation of the event due to COVID-19 is not covered as part of the insurance.

Can I sell my ticket?

It is NOT allowed and therefore illegal to re-sell your ticket through unofficial channels/websites. If you want to sell or buy tickets safely, make sure to use the one and only official ticket marketplace: www.ticketswap.com.

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