The new date is 27 August 2022

Dear Hardgaanders,



We were hoping that the first edition of Live NOW festival would take place this year, but as you may know, today the Dutch government has announced new measurements for one-day events. Since Live NOW Festival is a new festival, we are uncertain whether we fall within the Dutch guarantee fund for events. This means the risk is too high to organise Live NOW Festival and therefore unfortunately and with pain in our heart we decided we can’t go ahead on August 28th... 💔



The good news is Live NOW Festival will definitely be back in 2022 🚀🚀🚀. The new date is 27 August 2022, so mark your calendar right now! As always, we will keep you up-to-date via our website, socials, and email on all recent developments.



Soon all ticket buyers will receive an email with more info regarding their ticket. Of course we hope that you will join us next year by holding on to your ticket. However, if you can't make the new date you will be informed on how to request a refund.



Until then, let's stay positive, take care of each other, and see you very soon!



Big hug,



Reinier Zonneveld

Reinier Zonneveld will organise the very first edition of his own festival, LIVE NOW, at Hembrugterrein near Amsterdam. This won’t be your usual festival experience though, where your attention is pulled in myriad different directions; there will be just one stage, one artist performing LIVE for an astonishing 11 hours straight.

Hembrug terrein

Once a hub for the production of ammunition and weaponry, Amsterdam - Zaandam's Hembrugterrein has now transformed into a cultural centre where art and creativity abounds.

Hembrugterrein is a cultural centre housing several restaurants, museums and creative venues. Discover one of the Amsterdam Area's most exciting new destinations.

GENERAL

When will the event take place?
Due to the Coronavirus Reinier Zonneveld presents Live NOW Festival on the 29th to August 2020 is postponed. The new show date has been set for Saturday the 27th of August 2022.

What is the minimum age?
The minimum age is 18+ only, there will be ID-checks at the entrance.

Will there be lockers available?
Yes, we will have lockers. More info about this will follow soon.

Where is the festival being held?
At the Hembrugterrein between Amsterdam and Zaandam. Please check Google Maps for the exact location.

What Covid-19 measures will be taken?
This depends on the developments surrounding COVID-19. Measures that are necessary at that moment will be taken and the visitors will be informed about this in detail. All regulations of the Dutch Government concerning COVID-19 will be complied.

I BOUGHT MY TICKET BEFORE THE 11TH OF FEBRUARY 2021

Can I personalize my tickets?
Yes, it’s already possible to personalize your tickets via the mail-out you received on the 11th of July 2020.

I bought my ticket before the 11th of February. How does ‘Send to Friend’ work?
Yes! You are going to Reinier Zonneveld pres. Live NOW Festival and you have bought tickets for you and your friends. You’ve received an email from Paylogic on the 11th of July 2020 which gives access to the personalization page. On this page you can invite your friends by mail to claim the ticket you bought for them using Send to Friend. He/She is then able to claim the ticket and personalize the ticket themselves.

I already personalized my tickets. What now?
Sit back and relax! From the 16th of August 2021, everyone can download their new tickets. You will be notified by then.

When do I receive my tickets?
When you have personalized your tickets, you will receive your tickets on the 16th of August 2021.

I already personalized my tickets, is it possible to change the name on the ticket?
Yes, this will be possible later on. More information will follow soon.

I bought a ticket, but I didn’t receive any mail.
Please visit this website: Paylogic Costumer service

Should I print my ticket?
Save the Planet. Avoid printing the tickets and use your phone.

Can I get my money back when the show is cancelled?
If you bought your ticket before the 11th of February you paid the full amount on your ticket. If the show is cancelled, you’ll get back the full amount including service fees.

Is there a way for me to sell my ticket?
It is NOT allowed and therefore illegal to re-sell your ticket through unofficial channels/websites. If you want to sell or buy tickets safely, you are only allowed to do this on the official ticket marketplace: www.ticketswap.com

I requested a refund, when do I receive the refund?
Please keep in mind that, in accordance with the new regulation, monetary refunds will be issued no later than the end of September 2021.

I BOUGHT MY TICKET ON OR AFTER THE 11TH OF FEBRUARY 2021

Where can I buy tickets?
A limited amount of tickets has gone on sale this Thursday, the 11th of February at 6 PM via this site. No other websites will sell official tickets. Please note that a down payment must be made of 50% of the total ticket price. After completing the other 50%, you’ll receive a valid entrance ticket.


Can I personalize my tickets?
No, it’s not possible to personalize your tickets, since the ticket bought on the 11th of February is a 50% deposit ticket. After the remaining 50% of the ticket price has been completed, you can personalize your tickets.


When do I need to pay the other 50% of the ticket price?
If you have bought a ticket on or after the 11th of February, you’ll receive an order confirmation via mail (no e-ticket). The Dutch government has approved events in the Netherlands. On June 17th you have received a notification to complete the remaining 50% payment.

The ticket buyer who has purchased the deposit ticket has received the information regarding the period within the entrance fee must be (fully) paid, which is from 17 June 18:00 until 25 June 23:59. The organizer has notified the ticket buyer via the email address known to the organization. If the ticket buyer has not fulfilled the other financial obligations within the period stated by the organizer (7 days from the first notification on), the ticket buyer will be in default by operation of law. If the ticket buyer has not paid the full remaining amount to the organizer on time, he / she is not entitled to a refund of the amount already paid and loses his/her entrance ticket.


How does ‘Send to Friend’ work?
Yes! You are going to Reinier Zonneveld pres. Live NOW Festival and you have bought tickets for you and your friends. If the event is approved by the Dutch Government, you will be notified to pay the outstanding amount of the ticket price. After you’ve done the outstanding payment, you will receive an email from Paylogic which gives access to the personalization page. On this page you can invite your friends by mail to claim the ticket you bought for them using Send to Friend. He/She is then able to claim the ticket and personalize the ticket themselves.


When do I receive my tickets?
When you have personalized your tickets, you will receive your tickets on the 16th of August 2021.


I bought a ticket, but I didn’t receive any mail.
Please visit this website: Paylogic Costumer service


Should I print my ticket?
Save the Planet. Avoid printing the tickets and use your phone.


Can I get my money back when the show is cancelled?
If you bought your ticket on or after the 11th of February you’ll get a deposit ticket. This means you’ll only pay 50% of the amount. If the show is cancelled, you’ll get back the 50% excluding service fees. If the show goes on, you’ll pay the other 50% of the ticket price.