The new date is 28 August 2021

Dear Hardgaanders,
I can’t wait to play outside again and rave together in the summer of 2021!
Live NOW Festival will be back. The new date is 28 August 2021, so make sure to mark your calendar. This will be my first show, so don’t miss this one!
A limited amount of tickets will go on sale this Thursday, 11th of February, at 6PM CET via this site. Most of the tickets have already been sold so keep in mind that the ticket sales will go faster than usual.
At this moment we only ask for a deposit of 50% on a regular ticket. If the event is canceled due to Covid-19, you will be refunded the full deposit. If the Dutch government approves the event, you’ll get a notification to complete the remaining 50% payment.
All tickets for 2020 will remain valid for the upcoming edition in 2021. This means that if you intend to go this year, you can keep your ticket. Currently, there will be no further action required from you.
For more questions please visit our FAQ.
Let's stay positive, stay healthy, and see you very soon!
--
Big hug,
Reinier

Reinier Zonneveld will organise the very first edition of his own festival, LIVE NOW, at Hembrugterrein near Amsterdam. This won’t be your usual festival experience though, where your attention is pulled in myriad different directions; there will be just one stage, one artist performing LIVE for an astonishing 11 hours straight.

Hembrug terrein

Once a hub for the production of ammunition and weaponry, Amsterdam - Zaandam's Hembrugterrein has now transformed into a cultural centre where art and creativity abounds.

Hembrugterrein is a cultural centre housing several restaurants, museums and creative venues. Discover one of the Amsterdam Area's most exciting new destinations.

GENERAL

When will the event take place?
Due to the Coronavirus Reinier Zonneveld presents Live NOW Festival on the 29th to August 2020 is postponed. The new show date has been set on Saturday the 28th of August 2021.

What is the minimum age?
The minimum age is 18+ only, there will be ID-checks at the entrance.

Will there be lockers available?
Yes, we will have lockers. More info about this will follow soon.

Where is the festival being held?
At the Hembrugterrein between Amsterdam and Zaandam. Please check Google Maps for the exact location.

What Covid-19 measures will be taken?
This depends on the developments surrounding COVID-19. Measures that are necessary at that moment will be taken and the visitors will be informed about this in detail. All regulations of the Dutch Government concerning COVID-19 will be complied.

I BOUGHT MY TICKET BEFORE THE 11TH OF FEBRUARY 2021

Can I personalize my tickets?
Yes, it’s already possible to personalize your tickets via the mail-out you received on the 11th of July 2020.

I bought my ticket before the 11th of February. How does ‘Send to Friend’ work?
Yes! You are going to Reinier Zonneveld pres. Live NOW Festival and you have bought tickets for you and your friends. You’ve received an email from Paylogic on the 11th of July 2020 which gives access to the personalization page. On this page you can invite your friends by mail to claim the ticket you bought for them using Send to Friend. He/She is then able to claim the ticket and personalize the ticket themselves.

I already personalized my tickets. What now?
Sit back and relax! From the 1st of August 2021, everyone can download their new tickets. You will be notified by then.

When do I receive my tickets?
When you have personalized your tickets, you will receive your tickets on Sunday the 1st of August 2021.

I already personalized my tickets, is it possible to change the name on the ticket?
Yes, this will be possible later on. More information will follow soon.

I bought a ticket, but I didn’t receive any mail.
Please visit this website: Paylogic Costumer service

Should I print my ticket?
Save the Planet. Avoid printing the tickets and use your phone.

Can I get my money back when the show is cancelled?
If you bought your ticket before the 11th of February you paid the full amount on your ticket. If the show is cancelled, you’ll get back the full amount including service fees.

Is there a way for me to sell my ticket?
It is NOT allowed and therefore illegal to re-sell your ticket through unofficial channels/websites. If you want to sell or buy tickets safely, you are only allowed to do this on the official ticket marketplace: www.ticketswap.com

I requested a refund, when do I receive the refund?
Please keep in mind that, in accordance with the new regulation, monetary refunds will be issued no later than one month after the new date of the first edition (28th of August 2021) of Live NOW Festival.

I BOUGHT MY TICKET ON OR AFTER THE 11TH OF FEBRUARY 2021

Where can I buy tickets?
A limited amount of tickets will go on sale this Thursday, the 11th of February at 6PM via this site. No other websites will sell official tickets. Please note that a down payment must be made of 50% of the total ticket price. After completing the other 50%, you’ll receive a valid entrance ticket.


Can I personalize my tickets?
No, it’s not possible to personalize your tickets, since the ticket bought on the 11th of February is a 50% deposit ticket. After the remaining 50% of the ticket price has been completed, you can personalize your tickets.


When do I need to pay the other 50% of the ticket price?
If you have bought a ticket on or after the 11th of February, you’ll receive an order confirmation via mail (no e-ticket). If the Dutch government approves the event, you’ll get a notification to complete the remaining 50% payment. The ticket buyer who has purchased the deposit ticket will receive as soon as possible the information regarding the period within the entrance fee must be (fully) paid. The organizer will notify the ticket buyer via the email address known to the organization. From that moment on the ticket buyer has 7 days to fulfill the outstanding payment. If the ticket buyer has not fulfilled the other financial obligations within the period stated by the organizer (7 days from the first notification on), the ticket buyer will be in default by operation of law. If the ticket buyer has not paid the full remaining amount to the organizer on time, he / she is not entitled to a refund of the amount already paid.
If the Dutch government does not approve the event, the deposit will be refunded no later than one month after the first edition of Live NOW Festival on Saturday the 28th of August 2021.


How does ‘Send to Friend’ work?
Yes! You are going to Reinier Zonneveld pres. Live NOW Festival and you have bought tickets for you and your friends. If the event is approved by the Dutch Government, you will be notified to pay the outstanding amount of the ticket price. After you’ve done the outstanding payment, you will receive an email from Paylogic which gives access to the personalization page. On this page you can invite your friends by mail to claim the ticket you bought for them using Send to Friend. He/She is then able to claim the ticket and personalize the ticket themselves.


When do I receive my tickets?
When you have personalized your tickets, you will receive your tickets on Sunday the 1st of August 2021.


I bought a ticket, but I didn’t receive any mail.
Please visit this website: Paylogic Costumer service


Should I print my ticket?
Save the Planet. Avoid printing the tickets and use your phone.


Can I get my money back when the show is cancelled?
If you bought your ticket on or after the 11th of February you’ll get a deposit ticket. This means you’ll only pay 50% of the amount. If the show is cancelled, you’ll get back the 50% excluding service fees. If the show goes on, you’ll pay the other 50% of the ticket price.